Communities we serve
Support for first responders
Confidential, trauma-informed counselling and return-to-work support for police, paramedics, firefighters, emergency services and other frontline workers, and the people who support them.
Who it's for
- Police, paramedics, firefighters and emergency services workers
- Frontline health, corrections and security workers
- Workers affected by a critical incident or cumulative stress
- Partners and families of first responders
How we help
- Confidential counselling for stress, trauma and burnout
- Support after a critical incident
- Return-to-work support after a psychological or physical injury
- Career counselling if you're considering a change
- Working with your employer, insurer and GP, only with your consent
How it works
- 1Get in touchCall or email us, or ask your employer, GP or case manager to refer you.
- 2First sessionWe talk about what's happening and what you'd like to change.
- 3A plan, togetherWe agree goals and the support that fits your shifts and life.
- 4Moving forwardSessions in North Lakes or by telehealth, at times that suit.
Funding and fees
Sessions can be funded on an accepted workers' compensation claim when the insurer approves, through your employer's EAP, by your health fund's extras cover, or privately at $190 per hour.
Common questions
Will my employer know I'm seeing you?
Not unless you're on a claim or an employer-funded program and you've agreed. What you talk about stays confidential, within the legal limits we explain at your first session.
Can I book around shift work?
Yes. Talk to us about times that suit, including telehealth.
Do you support teams after a critical incident?
Yes. We provide critical incident support for workplaces, on site or by telehealth.