Who it's for
- You've been injured in a motor vehicle accident as a driver, passenger, cyclist or pedestrian
- You feel anxious driving or being a passenger, or avoid the road
- You're having trouble sleeping, or keep going back over the accident
- Pain or injury is affecting your work, mood or relationships
- Your CTP insurer, GP or lawyer has suggested counselling
How we help
- Coping strategies for anxiety, stress and sleep
- Gradually rebuilding confidence driving or travelling
- Adjusting to pain and changes in what you can do
- Return-to-work and career support if your work has been affected
- Liaising with your CTP insurer and treating team, with your consent
How it works
- 1Lodge your claimLodge a CTP claim with the insurer of the vehicle at fault.
- 2Ask about counsellingAsk your insurer, GP or lawyer about counselling as part of your treatment.
- 3Call usWe liaise with your insurer to get your sessions approved, or you can start privately.
- 4RecoverWe work on your recovery together, at a pace that suits you.
Funding and fees
Counselling can be funded on an accepted CTP claim when the insurer approves it, in Queensland (regulated by the Motor Accident Insurance Commission) and interstate, with insurers such as Allianz, QBE, RACQ, Suncorp and GIO.
Waiting for approval? You can start privately at $190 per hour, or with your health fund's extras cover.
Fees, health funds & funding
Common questions
Can my CTP insurer pay for counselling?
Often, yes, on an accepted claim when the insurer approves it as reasonable and necessary treatment. We can help you ask.
I wasn't badly hurt. Can I still get help?
Yes. Many people feel shaken after an accident even without serious injuries. You can see us privately or through your health fund.
Will you talk to my lawyer?
Only with your written consent, and only about what's needed for your claim.
