Privacy Policy

Welcome to Mindful Building Solutions. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Compliance with Australian Privacy Principles

Mindful Building Solutions complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). These principles ensure that your personal information is handled responsibly. You can view the full Australian Privacy Principles on the Office of the Australian Information Commissioner's website at www.oaic.gov.au.

Your Consent

By using our website, you agree to the terms of this Privacy Policy and consent to the collection, use, and disclosure of your information as described here, in accordance with the Privacy Act and other applicable privacy laws.

Information We Collect

We collect personal information to provide you with the best possible service. The information we may collect includes:

  • Your name, address, date of birth, and contact details
  • Payment and billing information
  • Relevant personal history (as needed for our services)
  • Private health fund or worker's compensation details
  • Technical information such as IP address, browser type, and website usage data
  • Communication records including emails, online enquiries, and social media interactions

When we collect your personal information, we will explain why we need it and how we intend to use it, wherever possible.

Sensitive Information

Sensitive information includes details about your racial or ethnic origin, political opinions, religious beliefs, health information, and other personal matters. We only collect sensitive information when it's necessary for providing our services and with your explicit consent.

We use sensitive information only for the primary purpose for which it was collected or for related secondary purposes. We will never sell or share your personal information with third parties for marketing purposes.

When We May Disclose Information

We may disclose your personal information to third parties only in the following circumstances:

  • When required by Australian law
  • To comply with court orders, legal proceedings, or requests from law enforcement agencies
  • If there is a suspicion of child abuse or neglect
  • If there is an imminent risk of serious harm to you, others, or the public
  • In the event of a business transfer, such as a sale, where your data would be transferred under a confidentiality agreement

Storage and Security

Your personal information is stored securely using measures designed to protect it from misuse, loss, and unauthorized access, modification, or disclosure. We maintain physical, electronic, and procedural safeguards to protect your information.

When your personal information is no longer needed, we take reasonable steps to destroy or permanently de-identify it. Client records are retained for a minimum of 7 years as required by professional standards.

Your Access Rights

You have the right to access your personal information to update or correct it, subject to certain legal exceptions. If you would like to access your information, please contact us. To protect your privacy, we may need to verify your identity before providing access.

Website Links and Cookies

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any websites you visit.

We use cookies and Google Analytics to understand how visitors use our website, which helps us improve your experience. These tools collect information such as your IP address, browser type, visit dates and times, location, and pages accessed. Cookies and analytics tools do not access your personal data or any information stored on your computer.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. We will post any updates on this page with the revised effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Email: admin@mindfulbuildingsolutions.com.au

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